Privacy Policy

1. Who we are

Asfoura MAA Shipping & Chartering (“we”, “us”, “our”) operates this website to provide information about our shipping, chartering, brokering, ship chandler, vessel repair, drydock and export/import services. Our contact email is chartering@asfouramaa.com.

2. What data we collect

When you use our quote request form, we collect the information you choose to provide:

• Name and company name
• Email address
• Phone number (optional)
• Cargo, route or vessel details (optional)

3. How we use your data

We use your information only to:

• Respond to your enquiry and provide a tailored quote
• Follow up on operational support and project coordination
• Send a confirmation that we received your request
• Keep a record of our business correspondence

We do not sell your data, send marketing emails without consent, or share your details with unrelated third parties.

4. Legal basis

We process your data on the basis of our legitimate interest in responding to your request and, where applicable, to take steps at your request prior to entering into a contract.

5. Data retention

We keep quote enquiries for as long as necessary to fulfil your request and maintain business records, typically up to 5 years, unless you ask us to delete them sooner.

6. Your rights

You have the right to:

• Access, correct or delete your personal data
• Object to or restrict our processing
• Withdraw consent at any time
• Lodge a complaint with your local data-protection authority

7. Cookies and analytics

This website does not use tracking cookies. We may use basic server logs to ensure security and reliability.

8. Contact us

For any privacy questions or to exercise your rights, please email us at chartering@asfouramaa.com.